Managed IT support

Your local IT team,
that never sleeps

One contract: a human team and AI agents watching your systems around the clock, a local IT team that never sleeps. Something breaks overnight? The AI detects it, isolates it and starts the fix. We call you before your employees notice a thing.

Tell us about your IT See how it works

Human + AI monitoring: 24/7
For all your IT: 1 contract
Free consultation: 30 min

Tickets handled overnight Example

11:14 PM Forgotten password, Outlook lockedResolved with AI help
2:40 AM Print service stopped on the serverRestarted automatically
5:55 AM Disk almost full on an accounting workstationCleaned up, flagged in report
8:05 AM New SharePoint access requestedEscalated to a technician

What we do for you

Your IT keeps running — even while you sleep

AI that monitors and fixes problems, backed by a local team that picks up the phone.

24/7 monitoring

Servers, network and Microsoft 365 under continuous watch. A failing service, latency spike or full disk gets handled before it turns into an outage.

Instant support

AI triages every ticket in seconds and helps you resolve most routine requests: passwords, access, installs. You can follow the full history.

Ransomware & outages

Affected machines are isolated, data is restored from a verified backup, then the source of the attack is analyzed and documented.

IT costs under control

Every month, we review your spending: unused licences, duplicates, creeping costs. Your bill stays predictable.

New employees

Account, apps and security policies ready before day one. And when someone leaves, their access is revoked the same day.

Clear monthly report

Incidents resolved, risks addressed and what’s coming next, written without technical jargon.

AI assistant for your teams

Built into your tools and available 24/7, it answers IT questions using human-verified sources.

Failure prevention

Disk space, backups and equipment are monitored, with data-backed alerts before anything breaks.

Ready to simplify your IT?

A free 30-minute consultation. A team member will call you back within 24 business hours. Your data stays with Bios.

Book my free call

Your local IT team, that never sleeps