Managed IT services in Ottawa–Gatineau · Microsoft 365 · Cybersecurity
Get on with your day.
Your IT keeps working.
While you get on with your day, serving clients, sitting in meetings or sleeping, your IT keeps working: our AI agents monitor, fix and prevent problems on our own infrastructure in Quebec. And when you need a human, our Gatineau–Ottawa IT team picks up the phone. We serve Ottawa, Gatineau and, remotely, businesses across Canada.
- Microsoft Certified Partner
- AI hosted in Quebec
- Service in English and French
While you were sleeping
Just another night:
it all gets done without you
You close the laptop. Your IT keeps going: everything is checked, fixed and flagged, then summed up for you in the morning. Already included in your contract.
Backups verified
Every backup from the day is checked with a test restore. A backup that can’t be restored is a backup that doesn’t exist.
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IT documentation included
Your IT, documented end to end.
Always up to date.
For every client, we keep a complete report on their IT environment: security, backups, network, computers, licences, contacts and action plan. Written in plain language and updated as things change.
- Readable by non-techiesEvery section opens with a one-sentence summary and a colour code.
- Always up to dateA new hire, a replaced device? The report keeps up.
- A costed planRoadmap, cost estimates and a calendar of deadlines.
- Ready to sharePrintable, for your management, your insurer or your auditors.
Frequently asked questions
Your questions about our IT services
Another question? Call us at 819 770-6122.
What is a managed IT service provider?
A managed service provider (MSP) takes care of a company’s entire IT for a fixed monthly cost: employee support, 24/7 monitoring, security, backups and Microsoft 365. Bios plays that role for small and medium businesses in Ottawa, Gatineau and across Canada. Learn more about our managed IT services.
What areas do you serve?
Our team is based at 10 Noël Street in Gatineau. We travel throughout Ottawa, Gatineau and the Outaouais, and we serve businesses across Canada remotely.
How much do your IT services cost?
Our managed services come at a fixed monthly cost, based on your number of employees and devices. The free 30-minute assessment lets us propose a precise plan, with no commitment.
How do you use artificial intelligence?
AI is built into everything we do: monitoring, ticket triage, security with Microsoft Defender, documentation and reporting. Our AI agents are hosted on our own infrastructure in Quebec, and our team stays in charge of every decision.
Where is my data hosted?
Data processed by our AI agents never leaves our infrastructure in Quebec. Our work tools are hosted on Microsoft 365 in Canada, and our clients’ websites on our own server in Canada.
Do you offer service in French?
Yes. Our team serves you in English or French, your choice, in Ottawa as well as Gatineau.
Focus on your business. We’ll handle the rest.
Free 30-minute IT assessment. No commitment. Your data stays at Bios.